Frequently asked questions

How do I change my password?

I am getting an error about my profile when I login.

It takes too long for me to login to a Windows machine.

Can I get more print/disk quota?

How do I make a WWW page?

I accidentally deleted a file. Can I recover it?

I am about to graduate, can I keep my files?

How do I change my password?

The easiest way to change your password is to login to a CLUE windows machine, and hit Control+Alt+Delete and select 'change password'. Remember this will change both your UNIX and Windows passwords. Sometimes it can take a couple minutes for the changes to take effect.

You can also change your password from Linux machines by using the 'kpasswd' command. On Sun machines, type 'kinit' followed by 'kpasswd'.

I am getting an error about my profile when I login.

If you are familiar with UNIX, you can fix this yourself. Otherwise you will need to email clue@iastate.edu and have it fixed for you. Please include the full error message you get at login.

How can I fix this myself?

Because the UNIX and Windows file space is unified, you can access your windows profile from your UNIX home directory. It is located in ~/.ntprofile. When you login to windows, the windows client will try to download everything in ~/.ntprofile. If there is a corrupt file in there, you will receive an error logging in. The easiest way to resolve this is to simply rename your ~/.ntprofile to something like 'old-profile'. Next time you login, you will receive a fresh windows login. All of your old files in your old profile, eg. files on the Desktop, or in My Documents, will now be in a folder in your U: drive called 'old-profile' which you can drag back if you like. (We still discourage keeping important documents on your desktop). In short, login to UNIX, and type "mv ~/.ntprofile old-profile" and that's it.

Can I get more disk/print quota?

Disk and print quota are department specific. For users in ECpE, email csg@iastate.edu. Everyone else should email clue@iastate.edu. Include your full name and why you are requesting more quota. Users in the ECpE department should be aware that 'needing more room to run simulations' is not a valid reason for more disk quota. Every user can read/write in the /local folder on each workstation, which usually has about 30GB free. Run your simulation there, then copy your results back to your home directory.

How do I make a WWW page?

To create a WWW page, login to a UNIX machine and open up a console. At the prompt type 'mkdir ~/WWW; chmod o+x ~; chmod go+rx ~/WWW' without the quotes. Then place your index.html file in the WWW folder. The url for the page is http://clue.eng.iastate.edu/~username.

I accidentally deleted a file. Can I recover it?

Backups are performed nightly after hours. In order for your file to have been backed up, it must have existed at least over night so it was saved to tape. If this was the case, email clue@iastate.edu, and give us the full path to the file that you deleted, and the time that you deleted it so we can grab the latest version.

I am about to graduate, can I keep my files?

Sure, just send an email to clue@iastate.edu and we can burn your home directory to a CD.

It takes too long for me to login to a Windows machine.

Do you have large files on your desktop?

You should move these things into folders on your U: drive.

Do you have a lot of stuff in "My Documents"?

You can move the location of "My Documents" by creating a folder in your U: drive called "My Documents", right clicking on the "My Documents" on your desktop, selecting properties and clicking the "Move..." button. A box will pop up with a folder selection tree. Find the folder you created in the U: drive, select it, and click OK. It will then automatically move all your documents out of your profile and into the folder on your U: drive. The "My Documents" link will still work as it always has, but now your documents will be directly saved on the U: drive and not in your profile.